PhD by Design Workshop: Improving Creative Engagement Tools
IMPROVING CREATIVE ENGAGEMENT TOOLS
ROSENDY GALABO, LANCASTER UNIVERSITY, IMAGINATIONLANCASTER
PROFESSOR LEON CRUICKSHANK, LANCASTER UNIVERSITY, IMAGINATION LANCASTER
How can creative engagement tools be improved?
Creative engagement activities are being used to enable expressive dialogue between public sector workers and communities they represent, aiming to understand social situations and individuals. Increasingly, public sector practitioners are turning to design as a catalyst to improve their engagement practices. This often takes the form of designing tools used by public sector workers.
In Leapfrog project (www.leapfrog.tools), we have co-designed tools with public sector and community partners to support engagement practices in different aspects of the public sector. Leapfrog aims to transform public consultation through the development of new design approaches for the engagement of communities in public service decision-making. These approaches employ engagement tools to support creativity and problem-solving abilities in non-designers without using designerly processes. These tools present suggestive instructions, and editable elements in order to support people in creating tailor-made applications. As part of this research, we are looking at frameworks for improving creative engagement tools.